Support

Contact Us

If you need help with AlertCamp or have any questions, please reach out:

We typically respond within 24 hours. No bots, no 12-field forms — just real people who love camping as much as you do.

Common Questions

Before reaching out, you may find your answer in our Frequently Asked Questions page. It covers topics like:

How AlertCamp works
Plans and pricing
Notifications and alerts
Account management
Troubleshooting

Managing Your Subscription

AlertCamp subscriptions are managed through Apple (App Store) or Google (Play Store). To cancel, change, or review your subscription:

iPhone/iPad: Settings → your name → Subscriptions → AlertCamp
Android: Google Play Store → Menu → Subscriptions → AlertCamp

For refund requests, please contact Apple or Google directly as they handle all payments.

Account Deletion

To request permanent deletion of your account and all associated data (alerts, preferences, notification history), email us at support@alert.camp. If you have an active subscription, please cancel it first through the App Store or Play Store.

About AlertCamp

AlertCamp is developed and operated by:

16560768 Canada Inc.
6185 Bd Taschereau
Ste 118 #750
Brossard, QC J4Z 0E4
Canada

Learn more on our About page.